Welcome to Yagnambhatla's Homoeopathy!!
PRIVACY POLICY
Yagnambhatla’s Homoeopathy Privacy Policy
Last Updated: 29th July 2025
At Yagnambhatla’s Homoeopathy, we deeply respect your privacy and are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, services, or consultations, in compliance with Indian IT laws and the Telemedicine Practice Guidelines 2020 issued by the Central Council of Homoeopathy (CCH).
1. Information We Collect
Personal Data: Name, age, gender, contact details (phone, email, address).
Health Data: Medical history, symptoms, diagnosis, treatment records, prescriptions.
Payment Data: Transaction details processed through trusted gateways.
Technical Data: IP address, browser type, device information, website usage via cookies.
Usage Data: Automatically collected info about how you use our website and services.
2. How We Use Your Information
We use your information to:
Provide and personalize homoeopathic consultations and treatments.
Communicate with you for appointment scheduling, follow-ups, and updates.
Process payments and deliver medicines.
Improve our services and analyze usage trends.
Comply with legal and regulatory requirements.
Contact you with promotional offers, if you consent.
3. Consent
By using our services or providing information, you explicitly consent to the collection and processing of your personal and health data as outlined here. You may withdraw consent at any time, but this might affect your ability to receive certain services.
4. Children and Dependents
For patients under 18 years, consent and information must be provided by a parent or guardian. We do not knowingly collect data from children under 13 without parental consent.
5. Data RetentionWe retain your medical and personal records for a minimum of 3 years or as required by law. You may request deletion of your data, subject to legal or medical retention obligations.
6. Sharing Your Data
We do not sell or rent your data. We share your information only:
With your explicit consent.
To refer you to specialist doctors if needed.
With trusted service providers for medicine delivery and technical support.
With government or law enforcement authorities when legally required.
7. Data Security
We employ robust encryption, secure servers, password protections, and restrict access strictly to authorized clinical and support staff to safeguard your data. However, no online transmission can be guaranteed 100% secure.
8. Cookies and Tracking
We use cookies and similar technologies to improve website functionality and user experience. You can disable cookies in your browser, but some features may be affected.
9. Telemedicine Specifics and Compliance with CCH Guidelines
All telemedicine consultations comply fully with the Central Council of Homoeopathy’s Telemedicine Practice Guidelines (April 2020).
Patient identity is verified prior to teleconsultation using name, age, contact details, or other means as required.
Consent (explicit or implied) for teleconsultation is obtained and securely documented in accordance with statutory requirements.
Teleconsultations are conducted via permitted communication modes (video, audio, text), with patients made aware of their respective limitations.
The Registered Homoeopathic Practitioner reserves the right to recommend an in-person consultation where clinically necessary.
Telemedicine records, including prescriptions, case notes, and consent, are securely maintained in compliance with legal and ethical standards.
In emergency situations, teleconsultations provide first aid guidance and direct referrals to appropriate healthcare facilities.
Third-party platforms used for teleconsultation comply with CCH regulations ensuring practitioner verification and data security.
10. Your Rights
Access, correct, or delete your personal data by contacting us.
Opt out of promotional communications.
Request information about data usage and sharing.
Complain to data protection authorities if you believe your rights are violated.
11. Medical Disclaimer
Our services provide primary homoeopathic care and do not replace emergency or hospital care. Specialist referrals are provided when necessary.
12. Service Usage
Your use of our services and subscriptions is governed by our Terms & Conditions. Please review them carefully for details on subscription plans, payments, cancellations, and refunds."
13. Code of Conduct
Respectful communication is required. Abuse or harassment toward staff or doctors can lead to service termination without refund.
14. Force Majeure
We are not liable for service interruptions caused by natural disasters, pandemics, internet outages, or government actions beyond our control.
15. Legal Jurisdiction
All disputes are governed by Indian laws and subject to the exclusive jurisdiction of Ranga Reddy district courts in Hyderabad, Telangana.
16. Policy Updates
We may update this policy periodically. We will notify you of major changes via email or website announcements. Continued use implies acceptance of updated terms.
17. Contact Us
For privacy-related inquiries or requests, please contact us:
Phone/WhatsApp: +91-7337098543
Website: https://www.yagnambhatlashomoeopathy.com/contact-yagnambhatlas-homoeopathy
By using Yagnambhatla’s Homoeopathy website or subscribing to our services, you acknowledge that you have read and accepted this Privacy Policy and Terms & Conditions.